Customer register privacy statement
1 Name of the register:
Business id: 3101313-8 ( FI31013138)
The registry contact person is:
tel: +358 41 5050374
info (at) knitworks.fi
Address: Knitworks, Kapteeninkatu 9, 00140 Helsinki
2. Purpose of the processing of personal data:
Personal data is processed for purposes related to customer relationship management, administration and development, product offering and delivery, and service development and invoicing. Personal data is also processed for the purposes required to clarify possible complaints and other claims.
In addition, personal data is processed in communications to customers, such as for information and news purposes and in marketing, as part of which personal data are also processed for purposes related to direct marketing and electronic direct marketing.
The customer has the right to prohibit direct marketing directed at him at any time.
The data controller processes the data itself and utilizes subcontractors acting on behalf and for the account of the data controller in the processing of personal data.
3.Legal bases of the proceedings
The legal bases for the processing of personal data are the following in accordance with the General EU Data Protection Regulation (hereinafter also the “GDPR”): the data subject has consented to the processing of his or her personal data for one or more specific purposes (Article 6 1.a of the GDPR); processing is necessary for the execution of a contract to which the data subject is a party or for taking pre-contractual measures at the request of the data subject (Article 6 (1b) GDPR); treatment is necessary to achieve the legitimate controller or a third party’s interests (6 GDPR art. 1.f). The above-mentioned legitimate interest of the controller is based on a relevant and appropriate relationship between the data subject and the controller as a result of the data subject’s processing and for processing purposes which the data subject could reasonably have expected at the time of collection and in the appropriate relationship.
4. Data content of the register (categories of personal data to be processed)
The register contains, in principle, the following personal data on all registered persons:
Basic information and contact information of the person in the Knitworkshelsinki Oy Customer register: first name, surname, address, telephone number, e-mail address.
5. Regular sources of information
Personal information is collected from the registered person himself. Personal data shall also be collected and updated, within the limits of the applicable law, from publicly available sources related to the implementation of the customer relationship between the controller and the data subject and through which the controller fulfills its customer relationship responsibilities. The marketing and communications register also collects information about external services or applications, such as Facebook, Instagram, other social media channels, Mailchimp, Campaign Monitor, possible trade fairs and events, customer meetings, partners.